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sk-worldPM
#1
GT Could not scan server
Apr 14, 2017 8:46 AM
Joined: Nov 23, 2016
Posts: 7
Counter Strike 1.6
103.76.3.38:27016
103.76.3.38:27015

I add my server 2 weeks ago everything was perfect but this morning it shows server down and could not scan the server
chimaera500PM
#2
Apr 14, 2017 9:04 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 1631
HLSW can not locate servers at those IP:port combinations.

That normally indicates that no servers are running there or that they cannot be reached on the internet.

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sk-worldPM
#3
Apr 14, 2017 9:20 AM
Joined: Nov 23, 2016
Posts: 7
but my servers are running...
i dont know whats wrong.. ?
chimaera500PM
#4
Apr 14, 2017 9:57 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 1631
I suggest that you contact the your server/environment provider.

Attempting to use DOS tracert to that IP address fails beyond the 'local' (to me) routers, indicating it is a general network (internet) routing or availability issue.

You may wish to to do a return tracert/ping to the gametracker scanning servers http://www.gametracker.com/forums/forum.php?site=1&thread=108247 from your game server host environment.

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sk-worldPM
#5
Apr 15, 2017 1:14 PM
Joined: Nov 23, 2016
Posts: 7
this morning i saw GT showing my server status online and the in evening again same problem
server could not scan.. ?

CONFUSED..!!!
chimaera500PM
#6
Apr 15, 2017 2:08 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 1631
The issue will be at your end somehow.
These servers are still not visible in HLSW
103.76.3.38:27016
103.76.3.38:27015


__
I am a community user. I do not reply to private message requests for support.
You must use the forums please.


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sk-worldPM
#7
Apr 18, 2017 8:11 AM
Joined: Nov 23, 2016
Posts: 7
my server is online now on GT but why rank starting again from 1100th something.
before 6000th something..?

103.76.3.38:27016
103.76.3.38:27015
burnPM
#8
Apr 18, 2017 8:17 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10889
Servers are automatically removed after extended downtime.
There is no way around this except to keep your server online to prevent it from being automatically removed. Please keep the servers online and resolve the outstanding problems with your firewall. Ports 27015 and 27016 need to be open and you cannot block the scanner IPs.


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